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Who We Are

We are a Research + Strategy consultancy that is not only built for our digital world, but also able to keep pace with the changing way people connect – at the speed of life.

We constantly track the signals of change that shape how people think, feel and behave. We share insights in real-time, at scale and at speed.

Research + Strategy Consultancy

What We Do

We Don’t Predict The Future We Shape It

We don’t just help clients understand what’s happening, we show them why and how they can shape the future. We have helped to shape the future of more than 152 brands and businesses across Australia, New Zealand, Asia and Europe.

Our Solutions

We help identify and shape powerful insights that unlock future growth, together. Our fluid approach to research, driven through the technology we’ve built, drives real change.

We identify and shape
powerful insights.
We deliver insights in real time
– at scale and at speed.
We harness technology to meet
consumers where they are.
Knowledge hub
We activate research,
unlocking future growth.

CultureCast 2024 – The 9 NEW cultural shifts shaping businesses of tomorrow


The Rise of Generation Alpha




R We Actually OK?


Red Lips and Rosy Cheeks: Finding your Brand’s Taylor Swift Effect

Case Study

Pet Food Innovation Strategy for New Product Development


The great Tiffany & Co. Debate

Case Study

Building Consumer Centricity For Kmart


AI – Upgrading the car, not just the rear-vision mirror


Distinctive Assets


T garage Launch Sensory Research


Improving The Store Experience For Growth

Case Study

Creating the most rewarding loyalty program in Australia and New Zealand


The relentlessness of cost-of-living pressures

Case Studies

Kmart and T garage have partnered on the Kmart Customer Community – an engaging platform where Kmart connects with its customers to better understand them and to be able to directly feed back into the business on a wide range of topics, in a timely manner. Using a range of research tools and new and emerging research technology, the community empowers Kmart to be able to make better decisions, grounded in the voice of the customer. In addition to this, T garage and Kmart have built a customised portal as a ‘one-stop shop’ where Kmart stakeholders can come to access reports, resources and customer updates. As well as showcasing the great work the Kmart insights team produces, it is an easy way to share research and information around the business. The portal also has the ability to give real time access to customer opinions and results as they happen via the community, and helps to further integrate insights into the business.

Vanessa Riedl
Customer Insights Manager, Kmart Marketing

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T garage has been an incredible partner to collaborate to deliver deeper insights into our current and potential customers and shape the final version of Adore Society. The entire process was thorough and detailed and we could feel just as much passion and excitement for the project.

Miranda Bliss
Loyalty & Retention Manager

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The Skincare Hub has been an integral component in understanding our consumers in depth. The online research community has been running for over 6 years and has provided insights to all aspects of the marketing cycle both strategic and tactical. This blended with T garage’s market research expertise has made it a valuable asset in the development of new product propositions, packaging design & evaluation, communication testing and much more. The “always on” approach means we can maintain a consumer centric approach to all aspects of our work.

Tenille Taylor
Marketing Manager Australia & New Zealand

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